// Legal

Terms of Service

Last updated: 12 November 2026

In short: Only submit videos you own or have permission to use. You are responsible for what you post. Snappa creates clips and posts them only when you ask. The service is in beta, so it may change and occasionally break.

01Agreement

These Terms of Service ("Terms") are an agreement between you and Snappa ("Snappa", "we", "us"). By creating an account, joining the waitlist or using snappa.site or any Snappa service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use Snappa.

02Who can use Snappa

You must be at least 18 years old and able to enter into a binding agreement. If you use Snappa for a business, you confirm you are authorised to accept these Terms for that business.

03What Snappa does

Snappa lets you submit a video by pasting a link or uploading a file. It then uses automated tools, including AI, to choose highlights, cut short clips, add captions and format them for platforms such as TikTok, YouTube, Instagram and Facebook. If you connect your social accounts, Snappa can publish the clips you choose to the places you choose.

Snappa is currently in beta. Features may change, be limited, or be removed, and the service may sometimes be unavailable or produce imperfect results.

04Your account

05Your content and permissions

"Your Content" means videos, links, audio and other material you submit to Snappa, and the clips created from it.

You must only submit content you own, or that you have the rights or permission to use, edit and publish. For example, your own videos, videos from a creator or streamer whose official clipping campaign permits reposting, or content under a licence that allows it. By submitting content, you confirm that you have these rights and that your use of it, including posting the resulting clips, does not break any law, platform rule or anyone else's rights.

You keep ownership of Your Content. You give Snappa a worldwide, non-exclusive, royalty-free licence to access, download, store, process, edit and transmit Your Content only as needed to provide the service to you, including publishing clips to the accounts you connect when you ask us to. This licence ends when you delete the content or your account, except for copies kept briefly in backups or as the law requires.

Content from third-party platforms such as YouTube, Twitch and Kick is subject to those platforms' own terms. You are responsible for following them.

06Connected social accounts and posting

07Acceptable use

You must not use Snappa to:

We may remove content, limit features, or suspend or close accounts that break these Terms.

08Copyright complaints

We respect creators' rights. If you believe content processed or published through Snappa infringes your copyright, email hello@snappa.site with: your contact details, the work you own, where the infringing content appears, and a statement that you are the owner or authorised to act for them. We will investigate and may remove content and suspend repeat infringers. For content posted on a social platform, you can also use that platform's own reporting tools.

09AI-generated output

Clips, captions, transcripts and highlight choices are created automatically and may contain mistakes, such as wrong words in captions, poor crops, or clips cut in the wrong place. Review every clip before posting it. You are responsible for checking output before you publish it.

10Plans, payments and cancellation

Snappa is free during the beta. If we introduce paid plans, the price, billing period and what is included will be shown before you buy. Paid plans renew automatically until cancelled. You can cancel at any time, and you keep access until the end of the period you paid for. Refunds are handled as required by applicable law, including the Consumer Protection Act, 2008, where it applies.

11Our intellectual property

Snappa's software, website, name, logo and design belong to us and are protected by law. These Terms do not give you any rights to them, except to use the service as described.

12Suspension and termination

You can stop using Snappa and delete your account at any time. We may suspend or end your access if you break these Terms, if required by law, or if we discontinue the service. Where reasonable, we will give you notice and a chance to download your clips first.

13Disclaimers

To the extent the law allows, Snappa is provided "as is" and "as available". We do not guarantee that it will be uninterrupted, error-free or secure, or that clips will achieve any number of views, followers or earnings. Nothing in these Terms limits rights you have under consumer protection law that cannot be excluded.

14Limitation of liability

To the extent the law allows, Snappa will not be liable for any indirect, incidental or consequential loss, or for loss of profits, earnings, data, followers or accounts, including takedowns, strikes or suspensions on any platform. Our total liability for any claim related to Snappa is limited to the greater of the amount you paid us in the 12 months before the claim, or ZAR 500.

15Indemnity

You agree to compensate Snappa for any claims, losses or costs, including reasonable legal fees, arising from Your Content, your posts, or your breach of these Terms or of anyone else's rights.

16Changes to these Terms

We may update these Terms as Snappa grows. We will change the "Last updated" date above, and for significant changes we will notify you by email or on the site. If you keep using Snappa after changes take effect, you accept the new Terms.

17Governing law

These Terms are governed by the laws of the Republic of South Africa. Any dispute will be handled by the courts of South Africa, unless the law where you live gives you the right to bring a claim locally.

18Contact

Snappa · snappa.site
Email: hello@snappa.site